Job Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The schedule for this position is 8a - 4:30p Mon - Fri, no weekends or holidays. The majority of the time this position does work in the Wound Care Clinic but there will be times when they will need to assist with inpatient wound care on the units.

The Patient Care Technician reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Under the supervision of an RN performs basic patient care activities.

Responsibilities:

• Performs basic nursing care activities as delegated and supervised by an RN, including monitoring vital signs, taking blood glucose measurements, and recording intake and output. 
• Assists patients with tending to personal care and activities of daily living, including bathing, grooming and eating.
• Reports abnormal findings or changes in physical, mental and emotional conditions to nursing staff. 
• Assists with keeping patient rooms clean and orderly.
• Demonstrates flexibility, organization, and multi-tasking. Able to function under stressful situations.
• Utilizes critical thinking skills to successfully demonstrate the ability to prioritize and complete unit work quickly as the needs of the unit, patients and staff change.
• Serves as liaison between patient care units and all other patient related departments.
• Answers telephone, intercom and call lights in a polite manner using appropriate telephone etiquette and communicates information to the appropriate staff/family/patient.
• Manages the overall unit workflow in concert with the charge RN and/or assistant manager, on an as needed basis.
• Performs pre-census and validates daily admission, discharge and census lists, on an as needed basis.

Qualifications

Required:

• High School Diploma or equivalent
• Certified Nursing Assistant, Certified Medical Assistant, Emergency Medical Technician, or nursing school students with one semester of clinical completed
• CPR – Basic Life Support
• Physical Demands Requirement :
  • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

Preferred:

• Phlebotomy experience
• Graduate of an accredited Nursing Assistant program or Graduate of Phlebotomy course

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our  Benefits section to learn more.

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