Marathon Group is an automotive administrative company with offices in O'Fallon, IL and Houston, TX. Our organization provides administrative services for a variety of clients within the automotive industry, providing support to a network of nationwide customers. Our O'Fallon, IL location is looking to bring on a FULL-TIME bilingual customer service representative to add to our team of talented customer support staff. Experience in call center environment, with emphasis on customer service and client relations is a huge plus.
Job Duties
- Handle Inbound Customer Service Calls
- Access and Explain Contract Benefits and Coverage
- Process Incoming Electronic Customer Requests
- Process Incoming Client Support Requests
- Place Outbound Concierge Service Calls to Customers
- Misc. Weekly/Monthly Administrative Duties
Work Remotely
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
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Work Location: In person
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